Email and SMS marketing

No time to market your restaurant? Emails and texts that send themselves.

Switch on a welcome, a birthday treat or a we-miss-you offer once, and Qavyo sends it to the right guest at the right time, in your restaurant's name. Write a campaign when you have news.

Growth and Business

Email marketing is on Growth and Business. Texts are on Business.

The Birthday automation in Qavyo: how it works step by step, and the birthday email and text a guest receives.
Welcome and Birthday automations: trigger, gift, message, wait, "treat still unused?" with yes and no answers, reminder.
Automations

Seven ready-made automations. Switch on the ones you want.

Welcome, birthday, win-back, second visit, feedback after a visit, points about to expire and a VIP thank-you. Each one shows how it works, step by step. You choose the offer and the timing; Qavyo does the sending.

A birthday email from Harbour & Hearth with a 20% treat, and the text version beside it.
Your name, not ours

Every email carries your restaurant, not Qavyo.

Your name, your colour, your address and an unsubscribe link in every email. Guests who only agreed to texts get a short text instead. Never both.

Growth and Business
A campaign ready to send: guests reached by email and by text, left out, the send options and the email preview.
Campaigns

See who it reaches before you press send.

Pick who gets it, write the email and the text, add an offer if you like. Qavyo shows how many guests it reaches by email and by text, who is left out and why, and what the texts cost. Send now or at a set time.

The Marketing overview: guests you can reach by email and text, and the last 30 days of messages and offers.
Results

What went out, and what came back.

Messages sent, offers given and used, and orders that used an offer, for the last 30 days. And one switch that pauses every message at once.

Built so guests stay happy to hear from you.

Only guests who said yes

Consent is asked separately for email and texts, and recorded with when and where.

Unsubscribe in every message

One tap and that guest gets no more offers from you.

One offer every 3 days, at most

Across every automation and campaign, so nobody is flooded.

Daytime only

Messages go between 09:00 and 20:00 in your time zone; the rest wait for the morning.

Offers that work everywhere

A treat in the message is in the guest's account, usable at the till, the counter and on your website.

Send now or schedule

Write the campaign today, send it on Friday at noon.

Audiences that mean something

Regulars, VIPs, guests not seen for 30 days, birthdays this fortnight, new guests.

Pause everything

One switch stops every automation and campaign until you resume.

Questions

Email and SMS marketing questions.

Tell us how you reach guests today and we will help you switch on the right automations.

Talk to us ›
Which plan includes it?

Email marketing is on Growth (2,000 emails a month) and Business (5,000 a month). Texts are on Business, with 500 texts a month included; extra emails and texts are paid from credit. The 30-day trial includes it.

Do I need a website?

No. Guests join at the till with their phone number and say yes to offers there. With a Qavyo website, the messages also link to the guest's account and offers.

Will guests get both an email and a text?

No. A guest who agreed to emails gets the email; a guest who only agreed to texts gets the text. Never both for the same message.

Can I change how an automation works?

You choose the offer and the timing, and switch each one on or off. The steps themselves are set by Qavyo, so they always respect consent and the 3-day limit. Campaigns are yours to write.

What about GDPR?

Messages only go to guests who agreed, each consent is recorded, every message has an unsubscribe link, and an unsubscribe is respected straight away.

How do I know it works?

Each automation and campaign shows how many messages went out, how many offers were given and used, and how many orders used an offer. We call those orders that used an offer, not profit.

Let your marketing send itself.

Start with 30 days of Full Qavyo, email marketing included.

Every business starts with 30 days of Full Qavyo, including Growth and Business features.